Exchange and Returns Policy
All items on sale are non-returnable but can be exchanged for a different size in same style only, chances are you won’t have to return the garment.
To process an exchange, simply mail us on [email protected] or give us a call on 011-40366725, and our team will be in touch to confirm the pickup of your garment.
Free shipping across products on ‘Cash On Delivery’ above Rs 3000.
Delivery – At Turn Black, we ensure delivery in 7 to 10 working days from the date of purchase.
As soon you place your order, you will receive a confirmation email. Orders are shipped twice a week and the customer will receive it within 12 days from ordering. International shipping time may differ according to the location. All orders are shipped from our studio in Mumbai using Mirakle Couriers and for international orders Mirakle ties up other reputed shipping companies. Incase the customer requires the delivery to be done urgently, we will have to be notified 2 days in advance.
Shipping within India
We offer free shipping on all products when paid for online by credit card or debit card. Once shipped please allow 3-5 working days from dispatch for your goods to reach the destination.
Turn Black ships to almost all major countries at a flat rate of 2000 INR. All the international payments are accepted via Paypal. Please be aware that the above shipping charges are not inclusive of any custom or import duties that may levied upon reaching the destination country. We have have no control over these charges and are unable to estimate what they may be.
If you wish if you wish to cancel your order, write to us within 24 hours of placing the order at [email protected]