Privacy Policy
Effective Date: June 11, 2025
At Turn Black, operated by Flocker Arts Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website, turnblack.in.
By using our site, you agree to the practices outlined below.
1. Who We Are
Turn Black is a clothing and lifestyle brand based in New Delhi, India.
Operated by:
Flocker Arts Pvt. Ltd.
145/1 D, Ground Floor, Shahpur Jat Village
New Delhi – 110049, India
Email: info@turnblack.in
2. Information We Collect
You may share with us:
– Name
– Email address
– Phone number
– Billing and shipping address
– Payment details (handled via secure gateways)
– Customization and sizing inputs
– Customer support interactions
We may collect automatically:
– IP address
– Device and browser type
– Time spent, pages visited
– Location (if enabled)
– Cookies (see our Cookie Policy)
3. Why We Collect This Information
We use your information to:
– Process and ship orders
– Provide customer service
– Customize your shopping experience
– Communicate updates and offers
– Analyze website performance and improve usability
– Fulfill legal and security obligations
4. Email Marketing
If you opt in, we may email you about our collections, offers, and brand stories. You may unsubscribe at any time via a link in any email or by writing to info@turnblack.in.
5. Data Sharing
We only share your data with trusted third parties who help us run our business:
– Shopify (hosting)
– Razorpay, Stripe, PayPal (payments)
– FedEx, DHL, Delhivery (shipping)
– Meta, Google, Klaviyo (ads & analytics)
We do not sell your personal data to any third parties.
6. Your Data, Your Rights
Depending on your jurisdiction, you may have the right to:
– Access your personal data
– Correct or update it
– Delete or restrict its use
– Object to processing
– Withdraw consent
To exercise these rights, email us at info@turnblack.in.
7. Security Measures
We use SSL encryption and are hosted on Shopify, which is PCI DSS Level 1 compliant, to protect your data. While we take reasonable precautions, no internet transmission is ever 100% secure.
8. International Orders
Your data may be transferred and processed in India. If you’re located in the EU/UK or elsewhere, we follow applicable data protection laws including GDPR.
9. Cookies & Tracking
We use cookies for site functionality, personalization, and analytics. Read our Cookie Policy to learn more or manage your preferences.
10. Children’s Privacy
Turn Black does not knowingly collect data from individuals under 16. If we learn we have done so, we will promptly delete that data.
11. Changes to This Policy
This Privacy Policy may be updated as needed. Changes will be posted here with a revised effective date.
Contact Us
For any questions or concerns, please contact:
Flocker Arts Pvt. Ltd.
145/1 D, Ground Floor
Shahpur Jat Village
New Delhi – 110049
Email: info@turnblack.in