Making a Purchase
What payment methods do you accept?
We accept secure online payments via:
– Visa
– Mastercard
– American Express
– Visa Debit
– UPI (India only)
– PayPal (for international orders)
When will I be charged?
Payment is taken in full at the time of placing your order.
Delivery Information
Do you deliver internationally?
Yes, we ship worldwide. Shipping charges and eligibility for free shipping depend on your delivery country. You can view full details in our Shipping Info section.
What currency will I pay in?
The prices you see on our website adjust based on your selected shipping country. We currently support INR, USD, GBP, EUR, AUD, and CAD.
Do your prices include taxes?
For Indian customers, prices include GST. For international orders, prices do not include import duties or local taxes, which may be levied by your country’s customs authorities and are the customer’s responsibility.
Can I place an order for an item that is out of stock?
In some cases, yes. We offer made-to-order options or restock notifications. For inquiries, please write to info@turnblack.in.
Returns, Exchanges & Sale Items
Can I return or exchange a sale item?
Items purchased during a sale can only be exchanged for size, and only up to two times per item. We do not accept returns on sale items. Please refer to our Returns & Exchanges policy for more.
Your Data & Security
Why do you need my email and phone number?
Your email helps us keep you updated on your order status. Your phone number is used only in case of urgent queries or to assist in delivery via our logistics partners.
How secure is your website?
We run on WooCommerce, hosted securely, and follow best-in-class data protection protocols.
Do you use cookies?
Yes. Cookies help us keep track of what’s in your cart, and enhance your browsing experience. You can manage your cookie settings through your browser. For more, read our Cookie Policy.
How is my personal data handled?
Your information is stored securely and handled in accordance with our Privacy Policy. We never share your data without your consent.
If you need help at any stage of your purchase, feel free to email us at info@turnblack.in — we’re here to assist.